Privacy policy

Numeral Bond operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Numeral Bond is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you or another person. The information we may collect or process depends on how you interact with the Services, and may include inferred data. The categories below apply:

A. Contact Information

  • Name

  • Billing, shipping and residential addresses

  • Phone number

  • Email address

B. Financial Information

(Processed securely by third-party payment providers)

  • Credit/debit card details

  • Payment account information

  • Transaction confirmations

  • Payment method details

C. Account Information

  • Username and password

  • Security questions

  • Preferences and settings

D. Transaction & Order Information

  • Items viewed, added to cart or wishlist

  • Purchases, returns, cancellations, exchanges

  • Purchase history

  • Order fulfilment data

E. Communications

  • Customer support inquiries

  • Emails or messages you send us

  • Voluntarily submitted content

F. Device & Technical Information

Automatically collected when you use the Services:

  • IP address

  • Device identifiers

  • Browser type/version

  • Operating system

  • Network info

  • Access times

  • Pages viewed and navigation behaviour

G. Usage Information

  • How you interact with the Services

  • Clickstream activity

  • Referring websites

  • Session logs

H. Inferences

We may infer preferences, interests or behaviour based on your data and interaction with our Services.

2. How We Collect Personal Information

We collect information in the following ways:

  • Directly from you when you create an account, make a purchase, contact us, or otherwise use the Services.

  • Automatically via cookies, tracking technologies, and your device/browser when you interact with the Services.

  • From service providers (including Shopify) and other third parties that process data on our behalf.

  • From third parties, such as advertising or analytics partners, where you have interacted with those parties.

3. How We Use Your Personal Information

We use your information for these main purposes:

A. Provide, Improve & Personalise the Services

  • Process orders and payments

  • Manage accounts

  • Deliver digital content

  • Remember preferences and personalise your experience

  • Recommend products

B. Marketing & Advertising

  • Send promotional emails, texts or offers (where permitted)

  • Run personalised advertising on our site and across third-party sites based on your interaction

C. Security, Fraud Prevention & Compliance

  • Verify accounts and authenticate users

  • Detect and respond to fraudulent, illegal or malicious activity

  • Maintain secure payments and platform integrity

D. Customer Support & Communication

  • Respond to your inquiries

  • Provide assistance and updates

  • Maintain our relationship with you

E. Legal & Regulatory Purposes

  • Comply with applicable laws and legal process

  • Enforce our Terms of Service

  • Protect our rights, users and the Services

4. How We Disclose Personal Information

We may share your information in the following circumstances:

A. Service Providers (including Shopify)

For purposes such as payment processing, hosting, analytics, cloud storage, marketing services, fraud detection, etc.

B. Business & Marketing Partners

For advertising or promotional purposes. Depending on your location, you may have the right to opt out of sharing or targeted advertising.

C. With Your Consent or Direction

Including social media integrations or requested shipments to third parties.

D. Our Corporate Affiliates

Within our group as necessary.

E. Legal, Safety & Compliance

We may disclose to law enforcement or regulatory bodies, or to defend or enforce our rights and Terms of Service.

F. Business Transfers

In the event of a merger, acquisition, financing, restructuring or bankruptcy, your personal information may be transferred to the successor entity.

5. Relationship with Shopify

Our store is hosted on Shopify, which collects and processes personal information about your interactions with our store and other merchants on Shopify’s platform.
Shopify may act as a separate data controller. You can review Shopify’s privacy policy here: Shopify Privacy Policy.
Where applicable (depending on your location), you may exercise your rights relating to Shopify-processed data here: Shopify Privacy Portal.

6. Third-Party Websites

The Services may link to external websites not controlled by us. We are not responsible for their privacy practices, security standards or content. You should review the privacy policy of any third-party website you visit from our Services.

7. Children’s Privacy

Our Services are not intended for minors (under the age of majority in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe a child has provided us with their information, please contact us and we will delete that information.

We do not “sell” or “share” personal information of individuals under 16 (where applicable under law).

8. Security & Retention

Security

We implement commercially reasonable physical, technical and administrative safeguards to protect your personal information. However, no system is completely secure and we cannot guarantee absolute security during transmission or storage.
Please avoid transmitting sensitive information via unsecured channels.

Retention

We retain your personal information as long as necessary to:

  • Provide our Services

  • Maintain your account

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

Retention periods vary depending on the type of data and applicable laws.

9. Your Rights

Depending on where you live, you may have the following rights with respect to your personal information:

  • Access the personal data we hold about you.

  • Request deletion of your data (subject to legal limitations).

  • Request correction of inaccurate information.

  • Request portability of your data in a usable format.

  • Opt out of the sale or sharing of your personal information for targeted advertising (where applicable).

  • Unsubscribe from marketing communications (you may still receive transactional communications).

  • For UK/EU residents: besides the above, you may have the right to object to processing or restrict processing activities, and withdraw consent.

We may require identity verification before fulfilling your request. You may also appoint an authorised agent where permitted.

10. International Transfers

Your personal information may be transferred, stored or processed outside your country of residence — for example in the United States, United Kingdom, Canada, Australia, or other countries where our service providers operate.
When required by applicable law (e.g., for UK/EU residents), we rely on Standard Contractual Clauses (SCCs) or other recognised transfer mechanisms.

11. Complaints

If you believe our handling of your personal information violates applicable law or this policy, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal obligations. We will update the “Last Updated” date and post the revised version on this page. Your continued use of the Services after changes indicates your acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or your rights, you may contact us at:
Email: info@numeralbond.com